Frequently Asked Questions About MOMA

Do you have a question about your MOMA order or subscription? Or perhaps would like to know more about our oat products? You may find the answer you’re looking for in our FAQs below. If you can’t find the answer to your question below, don’t hesitate to get in touch by email at getintouch@momafoods.co.uk

About MOMA

MOMA is a British-based company situated in Deptford, in the borough of Lewisham, South London. Our headquarters still operate in the same converted railway arch, where we started our MOMA dream back in 2006.

In December 2022 A.G. Barr, the name behind some of the UK’s best-loved drink brands, completed a staged purchase of MOMA, supporting the business in its growth ambitions for the years ahead. MOMA is still run as an autonomous business within the wider group, with its longstanding challenger brand mentality at its core. To learn more about MOMA, check out our About Us.

Orders & Delivery

At MOMA, we use premium DPD services to ship our orders. With DPD, we aim to get your order to your door within 1-2 working days. For more information, check out Delivery and Returns. Please note we do not accept returns on food and drink items.

There are so many ways to get hold of your favourite MOMA oat drinks and porridge products. You can buy from our wide oat-based range right here on our website. Or if you’d like to buy MOMA in-store, pop your postcode into our store locator to find your nearest stockist.

Delivery on MOMA products is free on all UK orders over £20. For orders under this amount, there is a £6 delivery fee. For more information, please visit Delivery and Returns.

Make sure to sign up for our newsletter at the bottom and keep checking back on the website to see the latest offers. We want everyone to benefit from the greatness of our expertly crafted oats, so we make a big song and dance of our amazing discounts.

To use your voucher code when buying MOMA products on the website, make sure everything you want is in your online basket. Head to the checkout where you’ll have the opportunity to input your voucher code. Voucher Codes are case-sensitive, please type carefully when entering.

Our products

No, we don’t use concentrates in our oat drinks. We want to extract all the goodness and benefits from oats. By not using concentrates our products retain their natural proteins and fibres, giving a more rounded and rich oat flavour.

We’re very passionate about sustainability at MOMA. That’s why we re-purpose the minimal by-product from our oat drinks production into animal feed. To read more about our efforts to reduce waste and environmental impact, check out our sustainability statement.

At MOMA we use rapeseed oil in our products to give a balanced nutritional profile and assist with the absorption of the vitamins that we add. We also found that rapeseed oil gives our oat drinks a creamy texture, making it perfect for your cuppa. The carefully selected rapeseed oil used in our products is sourced from the EU and is non-GMO.

A great deal of our products are gluten-free, including our instant porridge pots & sachets, bircher muesli mix and jumbo oats. However, we’ve also expanded our oat product range to include products that aren’t gluten-free, for people who don’t need to worry about consuming gluten.

Oats are naturally gluten-free. However, cross-contamination with wheat and barley can occur during the milling and transportation process. We take food intolerances and allergies very seriously at MOMA. Our gluten-free oats are grown on farms that adhere to strict protocols ensuring that gluten levels are less than 20 parts per million; that’s less than 20 grams per tonne! The oats used in our non-gluten-free products may have had some minimal contact with wheat or barley.

Subscriptions

It’s simple – just choose your favourite products and hit “subscribe and save” then select how often you’d like it delivered.

Please note, when setting up your subscription your first order will be fulfilled at the point of check-out.

Your next recurring delivery date will be based on the frequency selected which can be amended in the account area.

Please note, when signing up for a subscription it will not automatically register an account, this can be done in the account area.

This is totally up to you, you can choose to get a delivery every two-weeks, monthly, bi-monthly or even bi-annually! It all depends on your level of oat obsession!

For first timers – we recommend the monthly option.

Our subscription service is really flexible; If you’re not going to be home that week, want to swap products or add products to your subscription you can edit, pause or skip your subscription all within your account area.

The easiest way to access to your subscription is to set up an account where you’ll be able to view orders, edit your address or make changes to your subscription.

If you have any issues with your subscription, please email us at getintouch@momafoods.co.uk where you can chat it through with a real human being!

The easiest way to access to your subscription is to set up an account where you’ll be able to view orders, edit your address or make changes to your subscription.

Please note, when signing up for a subscription it will not automatically register an account, this can be done in the account area.

Yes, we send out a notification prior to delivery.

You can cancel your subscription at any time. Just log into your account or email us if you need any help at getintouch@momafoods.co.uk.

Get in touch

MOMA Foods

122 Arlington Road
London
NW1 7HP

General Enquiries

If you would like to share your thoughts with us or have a question, contact us by email or visit the FAQs.

getintouch@momafoods.co.uk

FAQs

Careers & Opportunities

If you’re passionate, hardworking and love oats take a look below and see if there is a role available at the MOMA arches for you!

Work with us